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Restricted Port Number (436 views)

Please notice that Safari blocks content on some non-standard ports. So please advoid using certain numbers like 6000 and 6666 when customize the port number

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Pause License (534 views)

Sometimes you may not be able to install iKeyMonitor in a time period which is more than 7 days and you don't want to lose

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How to Cancel Auto Payment? (794 views)

If you do not want to continue using iKeyMonitor after free trial, please CANCEL THE TRIAL in the 7- day trial period to stop the

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No Web History (880 views)

iKeyMonitor does not record websites visited with Private Browsing tab or incognito tab. But URLs typed will still be recorded as keystrokes. In addition, websites

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Can iKeyMonitor be Installed without Entry Code? (1252 views)

No. You need to unlock the target device in order to physically install iKeyMonitor on it.  Thus, you need to figure out the entry code

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Forgot Port Number to Access iKeyMonitor (1415 views)

Open Safari on the target device, enter "http://localhost:8888/yourlicensekey", then touch "Go" to access iKeyMonitor. You can find the customized port number in the Settings -

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Does iKeyMonitor Monitor Facebook? (1463 views)

Yes, iKeyMonitor monitors activities done in social networks like Facebook. It records Facebook messages sent and posted on the target device as keystrokes, records visited

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Do You Need Position of the Target Device (Physical Access) to Install...

Yes, you need position of the target device (physical access) to install iKeyMonitor. You can't install it to a device which is not in your hand.

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How to Root my Android Phone? (2342 views)

Screenshot capturing and WhatsApp logging features require Rooting of the Android Phone to work. If you want to use the screenshots capturing feature and monitor

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What Languages does iKeyMonitor Support? (2395 views)

iKeyMonitor supports logging in almost all kinds of languages such as English, French, Spanish, Chinese. It will record all the languages originally as you input

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Does iKeyMonitor Record the Device Unlock Passcode? (3332 views)

iKeyMonitor latest version will capture the unlock passcode on iOS 7 devices as keystrokes.

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Get "com.mobilu.onsong error 502" Message (3569 views)

If you get error message "The operation couldn't be completed. (com.mobilu.onsong error 502)" when test FTP while all the settings are correct, please ignore this

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Does iKeyMonitor Work When Private Browsing is ON (3841 views)

iKeyMonitor does not record websites visited in Private Browsing mode. But other info like keystrokes typed, SMS & Whatsapp messages sent or received, screenshots will

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Does Resetting All the Settings of My Device Erase iKeyMonitor? (3932 views)

If you do the following actions: Settings>General>Reset>Reset All Settings, all the preferences and settings on the device including iKeyMonitor settings will be reset to the

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How to disable notification "xxx has been granted superuser permissions for...

Screenshot capturing and WhatsApp logging features require Rooting of the Android Phone to work. Grant root access with app SuperSu/Superuser or other root access

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What's Jailbreaking? Can It Cause Permanent Harm to Your iOS Device (7108...

iOS jailbreaking is the process of removing the limitations on Apple devices running the iOS operating system through the use of software and hardware exploits

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How to Fix the Crash or Safe Mode Issue? (7752 views)

If the iPhone/iPad/iPod occasionally reboots or goes to Safe Mode by itself, it indicates that the system encounters a crash. If the crash only happens

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Is There Any Popup Message or Push Notification if Trial Expires? (8956 views)

No! iKeyMonitor will not send any push notification or pop up message even if the trial expires. It will just stop working.

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How to Unhide Cydia after Free Trial Expires? (10675 views)

If you want to continue using iKeyMonitor after free trial, please purchase a license key to register iKeyMonitor. And follow steps below to unhide Cydia

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How to Reset iKeyMonitor Login Password? (11179 views)

If you forget the iKeyMonitor login password, follow the steps below to reset it: Navigate to Safari and enter "http://localhost:8888" to access the keylogger. Touch the blue

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Does iKeyMonitor Record Passwords? (11863 views)

Yes. iKeyMonitor logs passwords typed on the target device and show them in Keystroke Logs.

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How to install iKeyMonitor on Android phone or tablet (12173 views)

Step 1: Check your target device Android OS version to ensure compatibility Compatibility: Devices running Android OS 2.3.x – 5.x. Non-Rooted Android devices do not support

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How to Hide Jailbreak Info (Cydia Icon) (15814 views)

To do this, please open Safari, enter http://localhost:8888 to access iKeyMonitor and follow the steps below to hide the Cydia icon: Enter "Settings" – "Advance Settings"

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Can I View the Logs from a Remote Location? (16325 views)

Yes. To view logs from remote device, please either set up the Email/FTP delivery in iKeyMonitor or access iKeyMonitor online via Wi-Fi/LAN. How to configure Email

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Registration Failure with Errors (19115 views)

When you failed to register iKeyMonitor with your registration code,  the following tips will help you out. Error message "Invalid Key": Please make sure all the registration

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Is iKeyMonitor Invisible? (19383 views)

iKeyMonitor will start working in stealth mode after installation, no icon or popup. iKeyMonitor 3.0.0 and above offers the option to hide Cydia icon, which makes

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Fail to Receive Logs (20126 views)

We recommend free Gmail which supports SMTP, use it just as SMTP server to send the logs. Register one here: http://gmail.com Please make sure you checked

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Can I Install iKeyMonitor on Non-jailbroken Devices? (23100 views)

Unfortunately, iKeyMonitor can't be installed on non-jailbroken device. The iOS device must be jailbroken before you install iKeyMonitor. Also, restoring your device to non-jailbroken version will remove

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Configure Email Settings to Receive Log Emails (35343 views)

Here are example settings for the email configuration. Gmail Hotmail Yahoo Mail AOL Mail Mail.com Verizon Mail QQ Mail   We recommend free Gmail which supports SMTP, use it just as smtp server to

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Cannot Open iKeyMonitor with "localhost:8888" (72335 views)

For users with iOS 7, please follow the guide below: If the target device is upgraded from iOS 4/5/6 to iOS 7 and iKeyMonitor was installed on

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How to monitor Wechat/QQ/KakaoTalk/Snapchat/LinkedIn? (9 views)

iKeyMonitor iOS Spy monitors both sides messages(sent and received) of WhatsApp/Skype/Viber/Line/Kik/Hangouts/Facebook. For other apps like Wechat, KakaoTalk, Snapchat, QQ, LinkedIn, iKeyMonitor...

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Update RocketBootstrap to Fix Logs Uploading/Registration Issues on iOS 9.x...

Please follow the steps below to update "RocketBootstrap" to the latest v1.04: Open Cydia on the target device Tap the "Manage" tab at the bottom of the

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Reset Online Cloud Panel Password (2740 views)

Please follow the steps below to reset the remote control panel password: Go to https://emcpanel.com/index.php?m=login&a=getback. Enter your online cloud panel username, order email address and the...

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How to Add Device to Online Cloud Panel (11918 views)

Follow this guide to add the device to the Cloud Control Panel Install the app and register it with your License key. Log into Online Cloud Panel

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Can I track the phone by its number? (87 views)

No. We do not provide monitoring by the phone or IMEI number.  Please note that you need to access the target device and install iKeyMonitor on

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Uninstall iKeyMonitor for Android (5859 views)

Please dial the PIN (default #8888*) to open iKeyMonitor, go to Settings and touch "Uninstall" to remove the keylogger. Please choose "OK" when it alerts

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